My Hot Lunchbox

Sterling's Lunch Option

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We are pleased to offer for the 2021/22 school year the My Hot Lunchbox (MHLB) service which will provide a delivered lunch option to Sterling families.  MHLB and Sterling’s COVID-19 protocols have been cross-referenced and approved. MHLB delivers hot lunches daily from five area restaurants to our campus. 

MHLB process.jpgFamilies will need to set up an account to order. 

What you need to know:

  • All ordering and payment is done through a personal account on the MHLB website
  • Lunches are left contactless in a centralized location on our campuses and sorted/delivered  to classrooms by Sterling personnel.
  • MHLB is available for delivery Monday through Friday.
  • Orders can be placed/revised until noon on the day prior to delivery. 
  • To begin ordering lunches, CLICK HERE.

If you have technical questions about ordering or signing up, please call My Hot Lunchbox at 888-894-8295 or email  info@myhotlunchbox.com.

Important FAQs:

If you have any other questions, please call My Hot Lunchbox at 888-894-8295 or email info@myhotlunchbox.com.  If the main number is down, and you need immediate assistance, call or text 919-249-7094.

When do I need to place, edit or cancel my order?

Ordering closes at noon on the day prior to the delivery day. This allows vendors adequate time to prepare food and gives parents time to order. Vendors will receive final orders at noon the day before delivery. This means any cancellation need to be made by this time as well.

Will I receive a refund for a cancelled meal?

We offer credits, not refunds, within our ordeing system if a meal is cancelled before the deadline. If there is an issue with a meal or it is missing, our Customer Service team will need to be contacted in order to issue a credit. 

How can I see the lunch menu?

Once you have created an account, you can view the daily menu on the Lunch Calendar page by clicking on the day of the week. You can also select the "Your Orders" tab to the left of the calendar to view any pending or paid orders as well as your transaction history.

Who prepares and delivers the meals?

We work with local, high-quality restaurants that we pre-approve. They are expected to be prompt and deliver hot, fresh meals to your school.

What forms of payment do you accept?

We accept Visa, Mastercard, Discover, American Express and Debit Cards (with a Visa or MasterCard logo).